Congratulations on joining OKX! Before you dive into the exciting world of trading, there are three essential setup steps you must complete. These procedures are designed to secure your account, protect your assets, and ensure you have full access to the platform's features. This guide will walk you through the entire process for both the mobile app and the web platform.
Why These Setup Steps Are Crucial
Completing Identity Verification (KYC), binding your mobile number, and setting a dedicated funds password are mandatory for all new users. These steps are not just formalities; they are critical security measures. KYC helps prevent fraud and ensures a safer trading environment for everyone. A verified phone number adds a layer of security for account recovery and verification codes. A separate funds password acts as a final barrier for transactions, safeguarding your assets even if your login details are compromised. Skipping these steps will significantly limit your ability to trade and withdraw funds.
How to Complete Setup on the OKX Mobile App
The mobile app provides the most comprehensive and user-friendly experience for completing your account setup.
Completing Your Identity Verification (KYC)
Identity verification is a tiered process that unlocks greater functionality and benefits as you progress.
- Locate the Identity Verification section. You can typically find this by tapping the profile icon in the upper-left corner of the app's homepage or by navigating directly to a section labeled Identity Verification.
- Progress through the verification tiers. You will need to complete the tasks for LV.1 Basic Verification and LV.2 Advanced Verification sequentially. For the highest level of access, you can proceed to LV.3 Video Verification.
Note: Achieving a higher verification level improves your trading experience. You are more likely to be matched with reputable counterparties and may gain access to better rates and higher transaction limits. 👉 Explore more strategies for secure trading
Binding Your Mobile Phone Number
If you did not use a mobile number to create your account, you must bind one to enhance security.
- Navigate to Security Settings. Click the profile icon in the top-left corner and select Security Settings. From there, choose the Mobile Verification option.
- Verify your number. Enter your mobile number, the SMS verification code sent to it, and the email verification code sent to your registered email address. Click Confirm to finalize the binding process.
Setting Up Your Funds Password
The funds password is a critical security feature specifically for authorizing withdrawals and transactions.
- Go to Funds Password settings. Within the Security Settings menu (accessed via the profile icon), select the option for Funds Password.
- Create your password. Enter your new funds password, confirm it, and then input the SMS verification code sent to your phone. Click Confirm to complete the setup.
Important Security Advice: Your funds password should be unique and different from your account login password. Using the same password for both creates a significant security vulnerability and increases the risk of financial loss.
How to Complete Setup on the OKX Web Platform
Most of the same setup steps can be completed on the OKX website, with a slightly different interface.
Completing KYC Verification on Web
- After logging into your account on the OKX website, click your profile icon in the upper-right corner and select Identity Verification.
- Choose Individual Identity Verification and follow the on-screen instructions to complete both LV.1 Basic Verification and LV.2 Advanced Verification.
Note:
- The web platform does not support LV.3 Video Verification. To complete this highest level of verification, you must use the OKX mobile app.
- As with the app, higher verification levels on the web platform grant access to better trading conditions.
Binding a Mobile Number on Web
If your account was created without a mobile number, you can add one via the website.
- Log in and click your profile icon in the top-right. Select Security Center and then navigate to the Mobile Verification section.
- A new page will load. Simply follow the prompts to enter your phone number and the required verification codes to bind it to your account.
Configuring Your Funds Password on Web
- Within the Security Center (accessed from your profile menu), find and click on the Funds Password option.
- On the new page, you will be guided through the process of creating and confirming your new funds password, which will require an SMS code for validation.
Reminder: Always ensure your funds password is distinct from your login credentials. This is a fundamental best practice for digital asset security.
Frequently Asked Questions
Q: Why do I need to complete KYC verification on OKX?
A: KYC (Know Your Customer) is a global regulatory requirement for financial service providers. It helps prevent illegal activities like fraud and money laundering, creating a safer ecosystem for all users. It also unlocks higher withdrawal limits and full platform access.
Q: I signed up with my email. Do I still need to bind a mobile number?
A: Yes, it is highly recommended. Binding a mobile number adds a crucial layer of security to your account. It is used for two-factor authentication (2FA) via SMS codes, which is required for sensitive actions like withdrawing funds and changing security settings.
Q: What is the difference between my login password and my funds password?
A: Your login password is used to access your account on the platform. Your funds password is a separate, secondary password that must be entered to confirm any withdrawal or transfer of assets. This ensures that even if someone gains access to your account, they cannot move your funds without this second password.
Q: Can I complete all verification levels on the website?
A: No, you can only complete LV.1 and LV.2 verification on the web platform. The LV.3 Video Verification step requires the use of the OKX mobile application to proceed.
Q: What should I do if I forget my funds password?
A: If you forget your funds password, you can reset it through the Security Settings menu. The process will require you to verify your identity, typically through your email and bound mobile number, to ensure the security of your account.
Q: Is my personal information safe during the KYC process?
A: OKX employs advanced encryption and security protocols to protect user data. The information collected during KYC is used solely for verification and security purposes in compliance with international regulations.